The thought of presenting at a conference one day can be very daunting. I have started volunteering at conferences to get better insights, work on my professional development and work towards overcoming this fear.

Our content team members attended – and some even spoke at – the ContentEd conference in November. In this post, we recap what our favourite sessions were and what we took away from the conference.

We ran an online session for marketing and student recruitment colleagues on Thursday 1 December, to share an update on our work, invite questions and comments and promote an opportunity for collaboration and co-design in the new year.

The team came together on campus during Welcome Week to do some pop-up research with newly arrived students. It was a great way to come together as a team, and for everyone to interact first-hand with the people we’re creating digital services for.

Our team has been working to create a content model for the future of prospective undergraduate online provision. In this post, I recap the initial sprints we held to begin to develop the model.

We’re running an online event on Thursday 1 December to share our latest work, give you the chance to feedback and register interest in collaborating on a preview beta release early in 2023. If you’re a contributor to the current online degree finders, or just interested in the prospective student experience, book a place.

We’ve had a fabulous couple of days at this year’s Content Ed conference, with three members of the team contributing sessions and our user-centred approach winning top prize in this category.

It was great to be able to attend the 2022 SDinGov conference recently. I’ve picked out a few of my highlights from the sessions I attended over the three days and reflected on how they help me understand the work I do.

In this post, I recap the experience of conducting online usability testing for our project with the Student Immigration Service (SIS) and share some lessons we learned about the importance of testing before a site goes live.

We worked with the Finance department to redevelop a form for students to tell the University how they will pay their tuition fees. In this post, I recap the complexities we faced in designing the form, how we addressed these and how a complex solution can simplify the experience for students.