We are seeking to better understand your needs to inform how we can enhance web services to ensure they serve you better. These services will complement and sit alongside the current corporate CMS. 

On Tuesday 14 May we welcome Web Portal Service Manager Mary Elder who will be telling us about the work that has happened over the past year to deliver a truly-user centered portal for current students.

In the UX service, we rely on a number of tools to support our day-to-day work. In this new series of posts, I will be showcasing some of these tools for the benefit of the wider user-focused community at the University of Edinburgh. In this first installment, I will be talking about the Post-it Plus […]

In our latest user focused lunchtime meetup we watched a video of Jared Spool’s ‘Beyond the UX Tipping Point’. In this post I’ll share a link to the video and provide a short summary of the session.

The next lunchtime meetup is on Thursday 28 March. Our focus in this session is Lean. Colleagues from Student Systems join us to share what they took away from a recent Lean in Higher Education conference, and Neil Allison will talk about the Lean UX methodology.

Once again we contributed to the University’s Festival of Creative Learning, a week in the academic schedule where students take a break from their formal studies to explore a wide range of new topics and learning techniques.

We asked attendees how they found a User Experience Service Showcase session earlier in the year. This short video captures what the events are all about.

We’re running another of our showcase events to highlight how the pilot User Experience (UX) Service is helping a wide range of projects get closer to their target audiences and make better decisions. Booking for Wednesday 5 December is now open.

Last week we hosted the Public Sector Design Community at Argyle House. Attendees shared the research or design book, podcast or talk that’s influenced their career.

Our next lunchtime meetup for staff interested in user experience-related matters is Wednesday 3rd October, with Nicola Dobiecka providing an overview of user research facilitation.