University style is an important part of our branding. Our two minute video from the Effective Digital Content course explains what’s important and what you need to know.
The Service Design in Government 2019 conference took place in Edinburgh last week, with three students from our university taking the opportunity to volunteer and get some great insight and experience from experts in the field.
Our monthly cycle of usability testing in Learn continues. Come along to our next event, where we’ll watch students using a Learn environment set up by the School of Philosophy, Psychology and Language Sciences.
Frequently Asked Questions (FAQ) pages in web content are fine when they’re really frequent, and they just represent an alternative route to key information.
I’ve recently been experimenting with custom reports in Google Analytics in order to identify “Page not found” errors that occur in the University of Edinburgh website.
In our latest user focused lunchtime meetup we watched a video of Jared Spool’s ‘Beyond the UX Tipping Point’. In this post I’ll share a link to the video and provide a short summary of the session.
The next lunchtime meetup is on Thursday 28 March. Our focus in this session is Lean. Colleagues from Student Systems join us to share what they took away from a recent Lean in Higher Education conference, and Neil Allison will talk about the Lean UX methodology.
Public sector design community colleagues have been meeting to talk about service design; what it is and why it matters. The podcast they’ve produced is relevant to our service improvement work at the University and well worth a listen.
Once again we contributed to the University’s Festival of Creative Learning, a week in the academic schedule where students take a break from their formal studies to explore a wide range of new topics and learning techniques.
The leading user experience conference UX Scotland is once again being held in Edinburgh this June. This year I’m contributing a session.
