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Farewell Rachel

This week we bid farewell to Rachel Bhandari, who has been an essential member of our team for the past couple of years doing great work to enhance our content strategy practices and helping the Universtiy transition to EdWeb.

Joining us in the Spring of 2014, Rachel was dropped straight into a number of our projects and services and immediately made an impact.

I think her areas of work and key achievements are a great illustration of the breadth of activity within the University Website Programme and just how busy we’ve been these past couple of years:

  • Supporting University strategy: Rachel coordinated our support to the Global Academies initiative, facilitating development of their digital goals and content strategy, and ensuring that editorial support from our team was available to see the work through.
  • EdWeb migration: Rachel managed a heavy caseload over 18 months to help colleagues across the University to move tens of websites (possibly over 100?!) from our old content management system, Polopoly, to the new, EdWeb.
  • Enhancing the student experience: Rachel coordinated our activity in a very fruitful 6 month collaboration with Student Experience Services to support colleagues in a range of business units in the University Secretary’s Group, working to enhance the online experience of current and prospective students.
  • Content strategy and training: Rachel trained hundreds of colleagues in essential skills for content management and online communication through delivery of our Writing for the Web course. She also moved us on as a team through her interest in content strategy, introducing us to agile content development techniques and paired writing which we’re now putting into practice in a range of other projects.

Rachel Bhandari’s blog posts

Pastures new

Rachel leaves us to join the Scottish Government’s Digital Service. Our loss is their gain.

We intend to retain links and hope to be able to take the opportunity to share public sector experience and expertise between our organisations.

So possibly a (slight) silver lining to this story…

Need help with content strategy & development?

But worry not! Our team still has loads of expertise available to help you get to grips with your website content and your digital strategy.

Find out more about how we can help you with website development


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