Category: User research
Throughout my internship, I’ve had the chance to meet many different publishers from across the University and through all kinds of interactions – whether in user interviews, unconferences, user testing, or just in daily life. It’s been incredibly insightful for me to learn how publishers work, the processes they follow, and the pain points they […]
This year, the UX Service have been working with the Careers Service as they review and restructure their web content. In June, we worked with Careers Service staff to run a sketching workshop that would help us to understand the expectations that students bring with them when they use the Careers Service website.
Continuing our work to help the Careers Service make their website more user-centred, the UX Service ran a session to map the stages a PhD student typically goes through when they interact with the Careers Service, to help us work out the role of web content at different stages of the flow.
The UX Service recently concluded a project to research staff requirements improve University staff profiles to meet the needs and requirements of staff. In this post, I share my reflections from running such a wide-ranging, interesting and important project for the University.
About me Hiya! My name is Zbigniew, a fourth year undergraduate student doing Product Design at the Edinburgh College of Art. This summer I joined the ranks of the UX team as Green Digital Design Intern, to build on the foundation created by the previous sustainability intern, in order to: improve the University’s web estate […]
About me Hi! I’m Mostafa, a second year undergraduate student studying computer science at the University of Edinburgh. I am also the Digital Content Style Guide Intern working in the UX team to: understand how publishers use the style guide when editing content propose improvements to the guide explore new ways of applying style guide […]
The LOUISA project has recently conducted a second round of user research with students to identify problem areas in the in-course assessment and feedback process.
The LOUISA team engaged with more students to validate earlier findings and ensure representation from a wider range of student groups
How to write a staff profile page that meets the needs of prospective postgraduate research students
Prospective postgraduate research students are an important audience for many academic profile pages. In this post, I look at some practical steps that academic staff can take to make their profiles more useful to this audience.
Hearing from 40 academic and professional services staff across various Schools and business units revealed why some groups of staff underused profiles compared to others and provided insights into the relative needs and preferences of different groups of staff.
