I’ve been a long time subscriber to the remote usability testing tool UserTesting.com. They’ve recently introduced a free taster service – “Peek” – which I recommend you try out.

Over the past few months we’ve been running new training sessions on how to prototype and how to use personas to improve the user focus of developments. Pilot sessions have been well attended and positively reviewed.

Last month Bruce and I attended the UX Scotland conference, held at the Dynamic Earth Centre here in Edinburgh. (UX is shorthand for ‘user experience’). In this post, I’m sharing a few thoughts about what I got from attending, resources you can check out for yourself and we also have a contribution from Bob Carr […]

At last month’s Web Publishers Community session, I went through how and why the design and navigation of the University website was changing. The slides from the session are available as ever, but I thought it would be good to write a blog post to cover the main points for those that couldn’t make the […]

Martin Morrey (from the IS Applications Web Integration Team) and I are both presenting at the upcoming web managers conference – IWMW 2014. We’re running an internal session previewing our presentations on Friday 4 July for colleagues that can’t make the conference.

I’m presenting a plenary presentation at the UK higher ed web managers’ conference in Newcastle in July. I wrote a guest post for their blog recently by way of a preview, and (with a few minor edits) am sharing it here too.

I’ve been thinking about social media sharing buttons recently. This kind of functionality is on the to-do list for the new Drupal CMS. I’m currently wondering whether they’re worth bothering with at all.

The aim of this book is to equip anyone working with web content for the challenges of the multi-device, mashable, social media-curated online world.

Prototyping training is something I’ve been keen on getting off the ground for a long while now. With the help of ux consultant Marianne O’Loughlin, we ran a pilot of a new training course this week.

We piloted a new training session this week on personas. UX consultant Marianne O’Loughlin delivered the session for us, having worked with me over the past couple of months to pull the session together.