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Future student online experiences

Future student online experiences

Sharing the work of the Prospective Student Web Content Team

Tag: future state

We’re running an open invite event on Microsoft Teams to share what we learned through the user research conducted during the summer of 2023. Join us to better understand the experience of prospective postgraduate research students, with the majority focus on PhD.

At the annual ContentEd Awards ceremony, the Team won two awards, and our very own Neil Allison won an award for championing and elevating others working in content. In this post, I share one of our winning submissions, showcasing our great work.

Last week we launched a preview of what undergraduate degree profiles will look like when the new system goes live. We call this a beta.

Over the summer, our team audited various University websites with content for prospective postgraduate taught students. We were looking to find areas of content that might benefit being in our new postgraduate degree finder.

Our team has been working to transform a list of proposed content components into a visual prototype of the new undergraduate degree finder. Along the way, we’ve collaborated with schools to get a better insight into their content requirements.

As part of the future degree finder project, our team has been exploring navigation options. We wanted to learn how students would interact with our degree finder content without left hand navigation. We found removing this navigation had no impact on their ability to use the site and they used alternative means to get to […]

Provision for prospective posgraduate research (PGR) students is largely devolved to schools, which makes it challenging to work out what is useful to publish in the centrally-managed Study section of the website. We’re undertaking discovery phase user research to better understand what students are doing and what might enhance their experience.

We have concluded that it’s not going to be feasible to release our new service for prospective students as planned next year, due to our dependency on the Web Publishing Platform which is not yet ready to roll out.

We’ll use an extended slot at this week’s Web Publishers Community to update on our progress so far this year, covering: timelines, content design and collaboration, user research and usability testing.

In our work to create a content model for the future of undergraduate degree provision, we had to find a way to visually present the model information from an initial spreadsheet. Here’s how I created this visualisation, our content model schema, and how we presented it to the University community at an event last December.

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