Many of our team attended a mini-conference recently, organised by colleagues at the University of Dundee. We all have personal highlights arising from a busy day of presentations and networking.

Back in September, I attended the HighEdWeb Conference remotely. This was my first experience of attending a conference online and the experience overall was very positive. My manager, Jennifer Doyle had previously attended the conference and had recommended it to me. Having attended conferences in person for the last couple of years, I thought this […]

I recently facilitated a series of workshops to redesign content that explains the postgraduate research (PGR) applying process. This process is complex, but these workshops gave us space to work through the content in detail and, crucially, draw on the subject matter expertise of our user researcher.

This blog is the introduction (and conclusion!) to a short series about a mini-project the Content Operations team completed in August and September 2024. Following some established stages of content design, we worked on a short project to provide clearer information on UK government loans for postgraduate study and postgraduate funding in general.

This blog is part of a series on a mini-project the Content Operations team completed in August and September 2024. In this instalment, I review my approach to usability testing for new postgraduate funding content, highlighting what I would do differently if I could do it over again with a little less time pressure.

This blog is part of a series on a mini-project the Content Operations team completed in August and September 2024. In this instalment, we talk about channel mapping and drafting for our postgraduate loans content, taking our research and shaping it into workable content we could share and test.

This blog is part of a series on a mini-project the Content Operations team completed in August and September 2024.  In this instalment, we will talk about the project background, research, and user needs. For more information on the other stages of this project, see our individual blogs: Improving student understanding of postgraduate funding and […]

The Public Sector Digital Meetup is a community-organised regular event in the Edinburgh area bringing together colleagues from government, councils, universities, museums and other organisations. This November, we’re taking over the agenda to showcase our work and the value of a multi-disciplinary approach.

Last month, Lauren and I attended this year’s Content Ed conference in Liverpool. We were both speakers, but had plenty of opportunity to learn from others and network too. These are our highlights.

We’re fortunate to have Tracy Playle visiting the University for a content strategy talk in November. This is a great opportunity for digital content professionals to learn from a leader in our sector. Book a place to join us in person or online.