We have had to adjust our plans to accommodate recent disruption and working from home. But we’re back on track with new timelines, and provided updates on student-focused content being delivered, changes to enquiry channelling and improvements to programme fees tables.

It was a pleasure to be able to support the Service Design in Government conference once again; connecting the organisers with University of Edinburgh students keen to network and learn more about the discipline. It’s been a positive experience all round.

This sprint has seen the team deliver on a new site structure for a standalone fees website whilst continuing our ideation, prototyping and testing process to create critical new content to address top student tasks. We’ve also considered how well search is performing for students seeking fees information.

We’re looking for a user-centred content designer to join our team. The deadline for applications is 5pm on Monday 23 March.

February has seen us turn our attention to working out how best to present fees information to prospective postgraduates. We also saw the Undergraduate Degree Finder 2021 go live on schedule.

After 5 months of hard work and collaboration across the University, we launched the new undergraduate study website for 2021 on 24 February 2020.

We’ve focused this sprint on finding solutions to the biggest issues facing prospective postgraduates investigating cost of study, and generating a prototype that’s demonstrably better than current provision.

This year for the first time we used a tool called GatherContent to collect Undergraduate Degree Finder programme content. Up until this point, the traditional medium for exchanging content was Word documents with tracked changes. Multiple revisions would fly back and forth between us, becoming increasingly convoluted. It was a lot to manage, and the […]

January has seen a great deal of focus on working towards delivering the refresh of the Undergraduate Degree Finder, but we’ve also been collating and communicating user research to support upcoming work to improve the postgraduate fees experience.

In January we ran two open-invite sessions to collaboratively review some of the usability testing videos we recorded during November’s Postgraduate Open Day. Nearly 70 colleagues joined us to agree the biggest issues facing prospective students as they tried to establish their cost of study online.