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Future student online experiences

Future student online experiences

Sharing the work of the Prospective Student Web Team

Year: 2019

We’ve finished our last fortnightly sprint before Christmas. Much of the focus of this, our 4th sprint, was on the existing postgraduate fees experience. It has been a productive two weeks and we’ve managed to uncover a few final parcels of valuable insight before festivities begin! Read on for a quick overview of what we’ve […]

During the early part of December, we ran a series of events to engage with the student recruitment and website management communities. In this post I’ve pulled together slides, video and a write up of what I said.

We’re looking for an experienced software developer who can work collaboratively across disciplines and contribute to the future of our Drupal-based CMS platform.  Could you be a good fit for our challenge and our working culture?

We’ve been conducting lots of user research interviews recently. We transcribe our interview recordings to more accurately reflect what people said but this comes with an overhead. We’ve been trying automated transcription tools to reduce the effort and speed up our work.

The new Prospective Student Web Content Team is adopting an Agile approach to delivery, using the Scrum framework. Although this represents a new way of working for many in our team, it’s already a nice fit for our mission. We’re getting on with the job at hand.

In these early stages of our new team, I’ve been introducing everyone to working within an agile framework. Scrum is new to everyone except Neil and I, but I’m finding everyone is adapting to the methodology really well. This is a quick overview of what it’s all about.

Join us in January to watch prospective postgraduate students navigating the University website to find key information, and then prioritise the biggest issues we need to fix first.

As the UX Specialist within the team, I led the guerrilla usability testing at the University’s Postgraduate Open Days on 13 and 15 November. This approach is really quick, cheap and easy to run, and provided a great opportunity for our team to engage directly with prospective students.

In addition to recently joining the Prospective Student Web Content team, I have joined (for the second time) the IWMW Advisory Group. We are a group of HE representatives from across the country, who work together remotely to organise a conference for digital professionals in the sector.

Just a quick follow-up to highlight an important step in the GatherContent process and to introduce a new and useful feature.

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