What is Heading Structure and why is it important for web accessibility?   Designing websites with sound heading structure in mind is critical to making your websites are truly accessible, as websites with good heading structure make it easier for screen readers to successfully and quickly navigate pages to find relevant information.   As much […]

Last week I attended the Service Design in Government conference, held here in Edinburgh. This event brings together design practitioners from across the public sector and beyond, from across the UK and beyond.

As part of our series of usability testing showcases in collaboration with the Learn Foundations project, we worked with the School of Law to uncover usability issues witnessed when staff are using Learn.

Collaborative sketching workshops are a quick and effective way to get design decisions moving forward as a team. In this post I go through the benefits, provide the materials needed and give a step-by-step guide so that you can run your own session.

We are seeking to better understand your needs to inform how we can enhance web services to ensure they serve you better. These services will complement and sit alongside the current corporate CMS. 

We were in Utrecht to attend the conference Frontend United 2019. This is a non-profit, developer-first, community-focused conference. Its aim is to connect frontend developers and designers from all kinds of backgrounds closer together to share knowledge, experiences and ideas.

Our monthly cycle of usability testing in Learn continues. Come along to our next event, where we’ll watch students using a Learn environment set up by the School of Philosophy, Psychology and Language Sciences.

Following a successful usability showcase of the Vet School’s Learn environment, our next event will take place on Monday 28 January at 1.30pm.

Find out how to uncover what’s working and not working for your students using your Learn course environments at this usability testing showcase event, taking place on Wednesday 28 November at 9.30am.

Most technology horizon reports these days seem to have a common reference: Conversational interfaces. Whether a chatbot, a voice assistant or any other machine-learning driven interface, this appears to be the next frontier in audience engagement. To reflect on this, and how these would be useful in a Higher Education environment, we ran a project […]