Sitting on the bus the other day, I picked up a copy of the free newspaper – the Metro. The outermost pages were an advert for the electrical retailer, Currys. It was a really nice ad that was essentially selling the user experience of technology. I took it back to the office to share with […]

I gave a presentation at the IWMW conference last month. This is the annual event for web managers in higher education. The slides and a transcript are now available.

Over the past few months we’ve been running new training sessions on how to prototype and how to use personas to improve the user focus of developments. Pilot sessions have been well attended and positively reviewed.

Last month Bruce and I attended the UX Scotland conference, held at the Dynamic Earth Centre here in Edinburgh. (UX is shorthand for ‘user experience’). In this post, I’m sharing a few thoughts about what I got from attending, resources you can check out for yourself and we also have a contribution from Bob Carr […]

Martin Morrey (from the IS Applications Web Integration Team) and I are both presenting at the upcoming web managers conference – IWMW 2014. We’re running an internal session previewing our presentations on Friday 4 July for colleagues that can’t make the conference.

I’m presenting a plenary presentation at the UK higher ed web managers’ conference in Newcastle in July. I wrote a guest post for their blog recently by way of a preview, and (with a few minor edits) am sharing it here too.

Prototyping training is something I’ve been keen on getting off the ground for a long while now. With the help of ux consultant Marianne O’Loughlin, we ran a pilot of a new training course this week.

We piloted a new training session this week on personas. UX consultant Marianne O’Loughlin delivered the session for us, having worked with me over the past couple of months to pull the session together.

I’ve been working over the past couple of months with Marianne O’Loughlin, a user experience (UX) consultant, to develop new training courses for the University.