Digital transformation is a popular term cropping up in many organisational strategies, including our own. But what’s it all about? I attended an excellent seminar last week that prompted me to reflect on my views on the subject.

I read an interesting article recently by content specialist and top tasks evangelist, Gerry McGovern. It was a commentary on a blog post recently written by a member of the UK Digital Govenrment Service (GDS) in which they outlined why they were moving away from an audience based approach to navigation and towards a single, […]

Yesterday at our monthly Web Publishers Community meeting, a gave a presentation titled “How to get a grip of your website (and then keep hold)”. It’s good do-it-yourself advice, and I also outline where the University Website Programme can step in and help. This post is a transcript of (roughly) what I said…

Last week, I spent three days on an intensive course to consolidate my knowledge on creating an effective user experience, and now hold the certificate of ‘Certified Professional in User Experience (Foundation level)’, or CPUX-F.

In early June, the UX Scotland conference was held for the third time in Edinburgh. I was there once again, this time joined by a newer member of the LTW team – Jonah McLachlan. In this post we highlight what for us were the best sessions, and link to some of the resources now available.

We’ll be introducing a few refinements to the new website design on the smallest screen sizes in the near future. This week we’ve been parallel testing three versions with staff and students around the campus.

For a little over 6 months now the EdWeb development team has been getting together to watch staff try out EdWeb in a regular, systematic fashion and sharing our findings via the project wiki. This post is a quick reflection on how far we’ve come.

At the end of last year, I ran an open invite session for web publishers, developers and project managers in which I outlined how we’re conducting rapid, iterative usability testing as part of the development of the new University CMS, EdWeb. The presentation was followed by a demo of the process in which everyone participated.

I gave a presentation at the IWMW conference last month. This is the annual event for web managers in higher education. The slides and a transcript are now available.

Last month Bruce and I attended the UX Scotland conference, held at the Dynamic Earth Centre here in Edinburgh. (UX is shorthand for ‘user experience’). In this post, I’m sharing a few thoughts about what I got from attending, resources you can check out for yourself and we also have a contribution from Bob Carr […]