Last week I was invited to Scottish Enterprise to learn a bit about their agile development set up and how UX and service design are integrated into their practices.

Reaching consensus on the ideal user experience can be challenging. It’s even harder when the product doesn’t exist yet. I’ve been helping the Cityscope development team focus their attentions to deliver something that’s both useful and easy to use.

I recently surveyed the University’s digital development & management communities on what was important to them. In this post I’ll share the results and a few opinions on the value of design principles.