Back in September 2015, I attended a day-long workshop on Lean UX, led by author of the book, Jeff Gothelf. The day was all about how large organisations can adapt to the challenges of today’s business environment where small start up companies are significantly disrupting established business models. In this post I’ll run through the […]

Last week, I spent three days on an intensive course to consolidate my knowledge on creating an effective user experience, and now hold the certificate of ‘Certified Professional in User Experience (Foundation level)’, or CPUX-F.

Sitting on the bus the other day, I picked up a copy of the free newspaper – the Metro. The outermost pages were an advert for the electrical retailer, Currys. It was a really nice ad that was essentially selling the user experience of technology. I took it back to the office to share with […]

We piloted a new training session this week on personas. UX consultant Marianne O’Loughlin delivered the session for us, having worked with me over the past couple of months to pull the session together.

Keeping personas alive and putting them to good use was the focus for a presentation at the Web Publishers’ Community.

I’ve been working over the past couple of months with Marianne O’Loughlin, a user experience (UX) consultant, to develop new training courses for the University.