At a recent Website Support Clinic, I worked with a web publisher on a site that repeated the site title in navigation text and URLs. To help readers scanning information on your site, avoid repetition and place trigger words at the left.

In recent months I’ve been investigating the Kano model, which is a way to plan and prioritise features of a product to better meet user expectations. After discussing with the team, we decided to try it out through the planning process for some upcoming EdWeb CMS features.

On Thursday 15 December, we’ll deploy the latest set of code sprint bug fixes and improvements to the EdWeb system. A big thanks again to all the community developers who came together to allow these improvements to happen

When performing Quality Assurance checks on new EdWeb sites, I frequently encounter the same issues that need correcting. If you have a site set to go through QA, this post lists common problem areas to avoid.

At a recent Website Support Clinic, I worked with a web publisher on how to add videos to her site. With the University’s media hosting platform Media Hopper, it’s now easier than ever to upload videos which can be embedded on EdWeb sites.

The move to EdWeb has offered the University a unique opportunity to shift to a new, more collaborative culture and take full advantage of the available knowledge and resources. UWP have taken the initiative of mapping a development collaborative framework for EdWeb through a project co-funded by the College of Science and Engineering.

Last week, I made my Web Publishers’ Community debut with a presentation on some of the common questions and issues that come up in our support calls and weekly support clinics. While we post all of our WPC presentation slides on our wiki, here’s a write-up of my presentation you can use for reference and […]

At a recent Website Support Clinic, I worked with a newly trained EdWeb editor who had started building a new site and was having trouble moving pages to their correct location. I talked her though the ins and outs of the Location and Navigation tab, and how EdWeb determines the default location of a new […]

For the past 12 weeks, I have undertaken website appraisal and analytics tasks as part of my internship as a CMS Support Intern with the University Website Programme.

Redirects are a great way to ensure you don’t lose traffic to your site after making URL changes. However, redirecting unpublished pages in EdWeb presents issues for internal links; this post examines tops tips to minimise link breakage.