Last month Bruce and I attended the UX Scotland conference, held at the Dynamic Earth Centre here in Edinburgh. (UX is shorthand for ‘user experience’). In this post, I’m sharing a few thoughts about what I got from attending, resources you can check out for yourself and we also have a contribution from Bob Carr […]

We piloted a new training session this week on personas. UX consultant Marianne O’Loughlin delivered the session for us, having worked with me over the past couple of months to pull the session together.

We got together last week for a couple of hours to look at what and how we communicate. The session was collaborative and fun – led by one of our Editorial Development Officers, Ailsa Wilson.