Providing personalised key task notifications
The Notifications Service team have been running a pilot rollout over the summer with Employ.ed interns to deliver task-based communications. Notifications are initially delivered to each recipient’s MyEd page upon login. A beta rollout with interested services will follow.
Work is also ongoing to understand whether SMS and email channels are useful for specific communications. The team have been working with students and staff across the University to understand and establish how to improve the student experience. Part of this work included running user story workshops with students to identify and focus on key task communications.
Find out more
If you are interested in taking part in future pilot work or would like further information, please contact the Notifications Service Team: firstname.lastname@example.org