Google Analytics Events enables a deeper understanding of in-page website behaviour. Here are some of the key things we can learn about how our users interact with our pages.

We have a new tool to help us speed up the process of adding redirects to EdWeb. As such, we are formalising the process for how to request redirects.

The online version of the ‘Writing for the Web’ course is now available in draft mode on Learn. It’s now known as ‘Effective Digital Content’.

This month’s WPC session focused on Google Analytics events, the beginnings of a User Experience service at the University, the Edinburgh Global Experience Language (EdGEL) and improvements to the PURE widget interface.

I’m in the middle of reading the new book by Jeff Gothelf and Josh Seiden: Sense and Respond. I’ve finding it pretty inspirational and yesterday at our Web Publishers Community session a short webinar on the topic prompted some interesting conversation.

We have created, and continue to explore, an open system whereby developers from all over the University can write and contribute code adding new functionality to the software that runs the University website benefiting the whole University. With our third EdWeb code sprint completed the process now feels properly established. This is part of a […]

We recently launched a new contact form for IS Helpline, which aims to reduce support calls by providing links to self-service help pages. We are looking to expand this functionality as a service to other University departments.

I recently accepted an invitation to visit the University Social Media Community to discuss plans and prioritise future development for social media sharing functions and visitor feedback in EdWeb.

I’ve been accepted as a contributor at this year’s UX Scotland conference, happening at Dynamic Earth, Edinburgh from 7 to 9 June 2017.

A programme of projects centered around user experience (UX) are now up and running, providing new processes, services and training to key University-wide initiatives.