Our cycle of usability testing showcases continues on Friday 1 March at 9.30am. Participants will have the opportunity to watch students using a Learn course, before collaboratively prioritising the main usability issues observed.
We’ve launched a new version of the Effective Digital Content, using stand-alone in-house videos, up-to-date with the latest legislation and research.
Our next lunchtime meetup is on Tuesday 19 February. In this session we will be showing a video of Jared Spool’s ‘Beyond the UX Tipping Point’.
A new improved MyEd will become available in 2019. The interface will change, and be simpler and easier to use, particularly on a mobile. You’ll be able to access a preview and provide feedback in Q1 2019 before the new MyEd goes live. Content for students and applicants will be organised and presented differently. Content for staff and alumni is not changing, […]
Following a successful usability showcase of the Vet School’s Learn environment, our next event will take place on Monday 28 January at 1.30pm.
We had a great turnout for our 4th showcase of the User Experience Service on 5 December. In this post I’ll share the slides and videos of the lightning talks, plus a flavour of the rest of the event.
We asked attendees how they found a User Experience Service Showcase session earlier in the year. This short video captures what the events are all about.
We’re running another of our showcase events to highlight how the pilot User Experience (UX) Service is helping a wide range of projects get closer to their target audiences and make better decisions. Booking for Wednesday 5 December is now open.
Our latest lunchtime meet up for colleagues interested in improving services for users featured a presentation by UX Consultant Nicola Dobiecka. In this post I’ll highlight the key points and resources in her presentation about avoiding bias when interviewing people.
As part of our collaboration with IS Helpline, we worked to improve the web content on getting your first student card – and saw the support calls on this topic nearly halved.