Separating internal and external audience data is essential to our understanding of usage in our web estate.

We have just started an exciting new project to build a new web publishing platform for the University to replace our current Content Management System EdWeb.

How can we gain a collective understanding of how our services are serving our users?

Staff and students were interviewed about their experiences of using Learn to support hybrid teaching and learning. The detail they provided helped build a rich picture of the hybrid environment – encompassing the practicalities and nuances of the new context.

If you are involved in managing or updating content for a university website, we need your help. In order to provide a better online experience for everyone at the University of Edinburgh, we’re calling time on out-of-date and low quality content across all of our websites. Our content urgently needs some care and attention In […]

We are delighted to announce that from the 21st May 2021 the EdWeb training course is now available to complete as a self-enrol course allowing users to register and complete this mandatory training course in their own time.

Have you ever participated in a user engagement session designed for you to share your views, but felt that you weren’t properly included, or that your views wouldn’t be acted on?

One of the key strategic projects our team has been working is the creation of a University Design System. What is it, why is it important and what have we been working on?

We know from previous research that our users value personalisation in our digital services. What might that mean for the future of MyEd?

Website and Communications are hosting three events as part of the University’s first Digital Skills Festival.