How can we gain a collective understanding of how our services are serving our users?

Staff and students were interviewed about their experiences of using Learn to support hybrid teaching and learning. The detail they provided helped build a rich picture of the hybrid environment – encompassing the practicalities and nuances of the new context.

If you are involved in managing or updating content for a university website, we need your help. In order to provide a better online experience for everyone at the University of Edinburgh, we’re calling time on out-of-date and low quality content across all of our websites. Our content urgently needs some care and attention In […]

Have you ever participated in a user engagement session designed for you to share your views, but felt that you weren’t properly included, or that your views wouldn’t be acted on?

One of the key strategic projects our team has been working is the creation of a University Design System. What is it, why is it important and what have we been working on?

Website and Communications are hosting three events as part of the University’s first Digital Skills Festival.

The UCD Gathering conference offered a string of sessions with advice on making the case for human-centred approaches in an organisation.

Back in October, I had the opportunity to attend the UCD Gathering conference, a new virtual event for practitioners of user-centred design in all its forms.

Students took part in a card sorting activity as part of Learn Foundations research. This helped us understand where they looked to find information in Learn to support their learning in the hybrid context. 

Staff and students completed a top tasks survey as part of the Learn Foundations research. This helped us understand what is most important to them when they use Learn for teaching and learning in the hybrid context.