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Category: User Experience & usability

Reports and narrative about research and development around usability and accessibility, including our own work as well as others’

On Thursday 6 June, Neil Allison will present a preview of the talk he will be giving at UX Scotland later in June. Find out how to get your team and user community involved in prioritising usability issues in your service or website. As ever, the talk is followed by a Lean Coffee-style discussion group.

We are seeking to better understand your needs to inform how we can enhance web services to ensure they serve you better. These services will complement and sit alongside the current corporate CMS. 

Since September, the User Experience Service has been carrying out a comprehensive programme of user research in support of the Learn Foundations project.

I was really pleased to have the opportunity to attend SDinGOV once again, and have pulled together a few thoughts and resources from the sessions that stood out the most for me.

On Tuesday 14 May we welcome Web Portal Service Manager Mary Elder who will be telling us about the work that has happened over the past year to deliver a truly-user centered portal for current students.

In the latest user-focused lunchtime meetup, Chris Giles, Lillie McEnteer and Richard Arkless from Student Systems gave an inspiring talk on what they took away from a Lean in Higher Education conference, and Neil Allison gave a presentation on the principles of Lean UX methodology.

In the UX service, we rely on a number of tools to support our day-to-day work. In this new series of posts, I will be showcasing some of these tools for the benefit of the wider user-focused community at the University of Edinburgh. In this first installment, I will be talking about the Post-it Plus […]

The next iteration of our monthly Learn usability testing showcase is taking place at the James Clerk Maxwell Building on Thursday 25 April.

The Public Sector Design Community meet up comes once again to the University. We’re hosting the next event on Tuesday 16 April, 6 til 8pm, at Argyle House. This is for anyone with an interest in the field of designing public services.

The Service Design in Government 2019 conference took place in Edinburgh last week, with three students from our university taking the opportunity to volunteer and get some great insight and experience from experts in the field.

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