This month’s WPC session focused on top tasks management, Snapshot (a new tool to evaluate your EdWeb site) and Drupal development experiences.

This summer we worked with IS Helpline, Student Induction and Student Systems to improve our digital provision for new students.

The University of Edinburgh is in the process of carrying out a Web Estate Audit to better understand our online presence, and the project is now moving on to its next stage.

Google has introduced a new ‘home’ within Google Analytics to try to introduce insights from machine learning into the platform. This replaces the former starting report – Audience, Overview – and in this post, I’d like to offer my thoughts on what this change means for University of Edinburgh users.

This week we ran our first event to showcase the work of the pilot User Experience Service and associated areas like EdGEL and strategy development. At this session I wanted to try a different approach, encouraging dialogue about our work-in-progress, rather than one-way dissemination.

Having recently joined the University in the role of Head of Web Strategy & Technologies, I’ve had an intense few weeks getting to grips with the University’s online presence. In this post I’ll cover a little of my thinking around strategy, and upcoming areas of work.

Nick Daniels joined us this week on secondment from the School of Philosophy, Psychology & Language Sciences for 9 months. He’s going to help us increase the level of service we offer while we commit to longer term collaborations with business units focussing on incremental improvements to their web presences.

Workshops – like so many techniques of improving user experience – don’t need to be long or complicated. If fact, they should save you time.

A set of activities to support the development of a long-term University-wide web strategy has kicked off recently, by recruiting the new role of Head of Web Strategy and Technologies.

This week I gave an update on the pilot User Experience Services to the board overseeing all areas involved in the Digital Transformation portfolio. In this post, I’m sharing the slides, plus a transcript of what I talked through.