What is Reflow?   Reflow is the process of fitting content to the width of a page so that site material remains within the boundaries of the page window when users zoom in to enlarge content. The layout and distance between objects on a page might change with enlargement, but all content on the page […]

What is Colour Contrast? Effective colour contrast means that there is sufficient contrast between text and background for all users, especially those with low contrast sensitivity.   What is classified as sufficient Colour Contrast? The Web Content Accessibility Guidelines (WCAG) states that normal text and images of text must meet a contrast ratio of at […]

As more of our services than ever move online, our web estate has become the face of the University. Inclusivity of all our users has never been more important. A Practical and Ethical Approach With September’s legislation deadline rightly also attracting attention, we want to help our devolved web community improve the accessibility of their […]

Help to celebrate the University’s commitment to Open Source and showcase your projects by entering into the OpenUK Open Source Awards. Nominations are open until midnight 15 June 2020 Championing Open Source – a student perspective Before we start to discuss and understand why the University hired a 3rd-year student as their Open Source Champion, […]

Last week I attended the Service Design in Government conference, held here in Edinburgh. This event brings together design practitioners from across the public sector and beyond, from across the UK and beyond.

OpenUK created a Universities Committee in late 2019. During our last OpenUK conference call we were joined by STEM Volunteer Outreach Program Coordinator from Red Hat. OpenUK are now looking into organising an event in June for academics run by the Teaching Open Source and POSSE teams. And we need your help spreading the word […]

Card voting based on colours, text and shapes are an accessible way to do quick polling in small groups. There can be a myth that if you work in digital, everything must be digital. Get the latest app or high-tech solution for your problems. And don’t get me wrong, there are loads of people at […]

On Thursday 7 November 2109, I was asked to speak at the Squiz Summit on how we promote the work we do with our search engine, and how we analyse the performance of search. I realised I hadn’t blogged it previously, so thought I’d summarise here.

I’ve been thinking about the ways in which we align our digital products with wider strategic direction, and how we can measure whether the changes we make are working for our users and customers. In particular, I’ve been considering how we can make data-informed decisions about the University’s search service.

At this week’s user-focused meetup, around 20 people came to hear me speak about my reflections on studying for a PDA in Service Design with the Service Design Academy.