Drupal is the main content management system used at the University, underpinning the bulk of our web estate. As a speaker at DrupalCon Prague 2022, I was able to share how we’ve worked with Drupal to develop the editorial interface of the new Web Publishing Platform, as well as learn more about this important system.

As part of our ongoing exploration of how personalisation can help improve MyEd, we’re running a pilot project with colleagues from the EdHelp service. About the pilot Students have always been able to access EdHelp’s online resources from their MyEd home page.  Until this September, this was a single link to the EdHelp’s FAQ homepage. […]

A three-day conference bringing together practitioners, supporters and advocates, Service Design in Government (SD in Gov) is an annual opportunity to learn about the design, delivery and management of services in the public sector. With sessions from individuals from a variety of backgrounds and organisations it offers the chance to learn about service design strategy […]

Make things open: it makes things better. We really like this design principle from gov.uk. We use it a lot, especially when it comes to iterating upon our beta Design System.

Migrating content from EdWeb and other Drupal sites into the Web Publishing Platform is proving to more difficult than we originally expected. A bit like going from a 10K race to an ultra marathon. So some tough times but also very exciting and satisfying as we solve some very complex problems. Our team is committed […]

With the move to the new Web Publishing Platform and the advent of the new University Design System, we’re taking the opportunity to gather some feedback on our flagship Effective Digital Content course, to ensure we offer the best possible training for staff working with digital content. 

Multibranding – representing the University brand alongside partner brands to accurately reflect partnerships without compromising our own integrity  – is a design challenge shared across the University. The aesthetics aspect of multibranding is particularly important to get right. As part of the Design System project, we are planning a two-part community event aimed at developing […]

Representing brands of University partners to accurately reflect collaborations whilst ensuring integrity of the University brand is a complex, widespread issue. As part of the Design System project, I ran a session where University staff came together to work on the governance aspect of multibranding by collectively structuring a checklist. 

We all want to believe that we have free will and make our own decisions. This may only be partly true. You may realize that the way options present themselves influences your decisions. You might not realize that a whole science is dedicated to engineering the way to present choices and guide your behavior.   Nudging […]

Have you ever shopped online and received a notification that there is only limited stock of an item available? If you are like most people, these alerts will nudge you over the edge to purchase the item now. There are only a few left, after all! This is an example of how marketers use behavioural […]