At the September Web Publishers Community, I delivered a presentation that calls upon the blogging community within the University to help us solve challenges with the EdGEL.

One of the best ways to get the most out of Google Analytics is by comparing two sets of data. This can be comparisons in time, actions, audiences or content. And the best way to do this is by using segments.

Redirects are a great way to ensure you don’t lose traffic to your site after making URL changes. However, redirecting unpublished pages in EdWeb presents issues for internal links; this post examines tops tips to minimise link breakage.

At a recent Website Support Clinic, I worked with a web editor to digitize a sign-up form. If your department still uses paper forms for some processes, EdWeb’s form content type is a great time- and paper-saver.

We contributed two workshops to this year’s IWMW conference, sharing our knowledge and experience with web managers from universities across the UK.

This summer I’ll begin a series of posts about Google Analytics, exploring some of the key reasons that we recommend its use. I will explore key tasks you can perform, and answer that vital question – “how can I tell if my site is successful”?

While many departments make use of a news section, if not structured carefully, these sections can often grow too large to easily maintain. This post demonstrates an option for creating a manageable news section that is easy to archive and avoids page links from breaking too soon.

At a recent Website Support Clinic, I worked with a web editor who wanted to know the best option for adding staff bios. The timing could not have been more ideal as we’ve recently launched the profile page content type, which can help with this issue.

Last week I was lucky enough to spend a day in London learning about content strategy and design with Sarah Richards of the Content Design Centre. In this post I’ll be talking about some of the key principles of both practices and hope to convince you of the value of taking a fresh look at […]

We’re currently doing some work to support the Student Experience Services Communications (SES Comms) project, and as part of this, we’ve been reviewing the Personal Tutors and Student Support Officers (PTs and SSOs) website.