Author: Neil Allison

Neil is the Head of the Prospective Student Web Content Team.

Rachel Bhandari has recently joined our team. In her role as Editorial Officer she’ll be supporting our work with the Global Academies and the Student Experience Project as well as contributing to our training, support and communication activities.

Prototyping training is something I’ve been keen on getting off the ground for a long while now. With the help of ux consultant Marianne O’Loughlin, we ran a pilot of a new training course this week.

We piloted a new training session this week on personas. UX consultant Marianne O’Loughlin delivered the session for us, having worked with me over the past couple of months to pull the session together.

We got together last week for a couple of hours to look at what and how we communicate. The session was collaborative and fun – led by one of our Editorial Development Officers, Ailsa Wilson.

As some of you will know, Lizzie Cass-Maran will be leaving us soon to go on maternity leave. Her role will be covered by Duncan MacGruer who is coming over from IS Helpline on a 12 month secondment.

I’ve been working over the past couple of months with Marianne O’Loughlin, a user experience (UX) consultant, to develop new training courses for the University.

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