A preview release of the new MyEd portal is now available to students at the University.  This is the first step in releasing improvements to our community of users as well as providing opportunities for feedback.

In the latest user-focused lunchtime meetup, Chris Giles, Lillie McEnteer and Richard Arkless from Student Systems gave an inspiring talk on what they took away from a Lean in Higher Education conference, and Neil Allison gave a presentation on the principles of Lean UX methodology.

In the UX service, we rely on a number of tools to support our day-to-day work. In this new series of posts, I will be showcasing some of these tools for the benefit of the wider user-focused community at the University of Edinburgh. In this first installment, I will be talking about the Post-it Plus […]

The next iteration of our monthly Learn usability testing showcase is taking place at the James Clerk Maxwell Building on Thursday 25 April.

We are delighted to have the first users of the live Notifications Service on board. The Student Surveys team are now delivering personalised, call-to-action notifications to students through MyEd.

The Public Sector Design Community meet up comes once again to the University. We’re hosting the next event on Tuesday 16 April, 6 til 8pm, at Argyle House. This is for anyone with an interest in the field of designing public services.

As part of the project to improve MyEd, we’ve been focusing on how content is organised. We worked with the UX team to use card sorting studies to help us research how our student users understand and group content. We used our findings to re-organise how content is described and presented on MyEd, and develop […]

The Festival of Creative Learning (formerly known as Innovative Learning Week) was established in 2014. We were commissioned to provide a website that would display details of scheduled events and allow prospective attendees to find and book places on events.

University style is an important part of our branding. Our two minute video from the Effective Digital Content course explains what’s important and what you need to know.

The Service Design in Government 2019 conference took place in Edinburgh last week, with three students from our university taking the opportunity to volunteer and get some great insight and experience from experts in the field.