Following a successful usability showcase of the Vet School’s Learn environment, our next event will take place on Monday 28 January at 1.30pm.

We had a great turnout for our 4th showcase of the User Experience Service on 5 December. In this post I’ll share the slides and videos of the lightning talks, plus a flavour of the rest of the event.

We asked attendees how they found a User Experience Service Showcase session earlier in the year. This short video captures what the events are all about.

We’re running another of our showcase events to highlight how the pilot User Experience (UX) Service is helping a wide range of projects get closer to their target audiences and make better decisions. Booking for Wednesday 5 December is now open.

Our latest lunchtime meet up for colleagues interested in improving services for users featured a presentation by UX Consultant Nicola Dobiecka. In this post I’ll highlight the key points and resources in her presentation about avoiding bias when interviewing people.

As part of our collaboration with IS Helpline, we worked to improve the web content on getting your first student card – and saw the support calls on this topic nearly halved.

As we continue to improve the student experience of MyEd, we’ve been running a number of activities to ensure that our work is steered by user research as we develop a new MyEd which is simpler and easier to use. Working with the UX Service team these activities have included card sort workshops to help gather […]

Find out how to uncover what’s working and not working for your students using your Learn course environments at this usability testing showcase event, taking place on Wednesday 28 November at 9.30am.

On November 8 we will apply the latest set of bug fixes, Drupal core and module security updates to EdWeb.

Prompted by the launch of the University’s new Academic Blogging Service, I’ve recently been thinking about why we run our blog, and what advice we would give to others on departmental blog strategy.