We asked attendees how they found a User Experience Service Showcase session earlier in the year. This short video captures what the events are all about.

More about UX Service Showcase sessions

These sessions run two-to-three times each year. You can review slides of previous sessions and book to attend any upcoming events.

Previous blog posts about the UX Service Showcase sessions

Video transcript

The User Experience Service runs regular showcase events to share how we’re helping a wide range of projects and services get closer to their target audiences.

Our work is helping colleagues make better decisions towards developing more useful, easy-to-use and appealing digital products and services.

These showcase sessions are informal, and are organised to make sure attendees have lots of time to explore the work being done.

We start with lightning talks to give a brief overview of what each collaboration has been about, and what the User Experience Service was engaged to do.

After the lightning talks, we leave plenty of time for informal chats directly with speakers.

Members of the UX Service and our customers are on hand to answer any questions you have while you explore the materials produced.

Come along and network with other attendees. It’s a great way to learn more about the goals of the showcase projects, what they’ve learned, the UX techniques employed and what our customers and collaborators think about the UX Service.

At a recent session I asked attendees how they’d found the showcase…

Brendan Hill, Learning & Engagement Consultant

It’s incredibly illuminating. I knew some of the background of this in any case but the granular detail of what exactly is done, and why, and why it’s immediately useful; that’s gold. Anybody that is involved in providing services for customers – never mind staff and students at a university – needs to know this stuff. And you’ve laid out numerous different pathways for different projects and I’d thoroughly advise people to come and enquire, because this can help with what they want to do.

Anybody that is involved in providing services for customers… needs to know this stuff

Jane Johnstone, Head of Postgraduate Recruitment

It’s useful because you get an overview of all sorts of things that are happening across the University. Tantalising as well, but at least the people are here so you can find out more if you want to. So, yes, I’d absolutely recommend it to anyone.

Alastair Mayze, Library Help Services Manager

I loved looking at the visual elements incorporated into some of the user experience journeys. That’s all new to me so I’ll be taking that away and look to be using it in the future.

Get in touch

Visit the UX Service website for more details and to get in touch