I recently ran an open invite session review for our latest round of usability testing. Normally I run these sessions within our team, but we wanted to involve colleagues across the University in our work to improve the editorial experience. It was also an opportunity for school editors to see the new degree programme editorial […]
After a 5 year hiatus, DrupalCamp Scotland returns this week. It’s a great way for Drupal developers to come together and learn from each other. I’m proud to have played a part in its return, with the University hosting the event.
We recently started work on a project to explore the presentation of the Invoiced at Course Level route to study for a postgraduate award. This user research and business analysis piece will help us understand how to best present this route to study in future.
We audited postgraduate study website content this summer and worked with colleagues responsible for it to follow our audit findings around consolidating and improving our web estate.
I had the honour of presenting a keynote at this year’s ContentEd Conference, held in Liverpool. This blog contains a transcript of pretty much what I said, plus links to many of the resources I mentioned.
As we are about to embark on our final round of software development, leading into a launch of the new service from March 2025, I thought this was a good point to look back on what we’ve achieved so far and what’s coming next.
In the behavioural economics book Nudge there’s a beautifully simple example illustrating the importance of feedback. It’s a great way to explain why it’s so important for content designers to actively engage in hypothesising, prototyping and testing with users.
Join us on Wednesday 16 October 14.00-16.30 to watch school editors using the new degree programme editorial interface.
I had my first experience volunteering at an online conference at SDinGov Virtual in March 2024. Having volunteered at in-person conferences before this event gave me a chance to try something new and to get more involved in the delivery of sessions. It was also a good opportunity to grow my confidence.
I recently did some content improvement work with the Postgraduate Recruitment team that taught me a lot about the use of standout elements and how they influence user behaviour.