As part of our work redeveloping the undergraduate study site, we recently performed a series of content crits (critiques). Content crits are a method of peer reviewing content in a group setting. In this post, I’ll talk about why we held these crits and my tips for holding your own content crits.

Love or hate it, following the retirement of Universal Analytics in July 2024, Google Analytics 4 is now the main space for (relatively) accessible analytics information for many websites, including the University of Edinburgh. I’ve not had much time to dig into our analytics property in my current role, so for something of a refresher, […]

Our new service to the University student recruitment community launches soon in early March. But the step change is not coming from the technology. It’s from how the team functions, and there’s a lot here that they’re rightly proud of.

In 2022 I started volunteering on the event teams of conferences. In March 2024 it was again time to head to the Dynamic Earth for UX Scotland. In this post, I share how my first speaking experience went and my favourite sessions.

I’ve just spent a couple of days observing University College London (UCL)’s quarterly IT and digital planning process – Termly Increments or TIs. The experience was inspiring, with colleagues across a wide range of service areas contributing to an approach to setting their priorities that is inclusive, collaborative and transparent.

I conduct a lot of usability testing remotely and I need to test on both desktop and mobile devices. It’s tricky to create a realistic environment for testing remotely on mobile devices. I’ve found a method called ‘laptop hugging’ that works really well.

For the first time since 2019, DrupalCamp Scotland returned, hosted here at the University of Edinburgh in October. I am proud to have been part of the organising committee for a very successful and well-attended event. In this post, I share my reflections on what it took to bring it back after the pandemic and […]

Last month, I attended a World Usability Day (WUD) event at User Vision, a UX and service design agency in Edinburgh. By sharing my experience I hope it helps others to decide if they want to attend an event in the future.

Join us on Wednesday 22nd January to watch school editors using the new degree programme editorial interface.

Many of our team attended a mini-conference recently, organised by colleagues at the University of Dundee. We all have personal highlights arising from a busy day of presentations and networking.