Over the past couple of months Vanessa and I have been supporting the development of a new web app for students. The Web, Graphics & Interaction Team invited us to get involved and help them make their new service as quick and user-friendly to use as possible. The collaboration has been a great success.

The recently launched Media Hopper service for University staff and students provides an excellent (and free) means to record usability testing sessions. We recommend you try it as a means to easily share your findings with colleagues and stakeholders.

Our final Usability Testing Service showcase session of the summer (30 June) focused on the prospective postgraduate experience using the Degree Finder and associated websites.

Yesterday I ran a series of usability testing sessions that were observed by nearly 30 colleagues, most of whom are customers of our service. Some teams would want to do this in private, but not us! We’re happy to have our customers help us identify where we can improve. Plus, we’ve more usability sessions in […]

I’m running 4 demo sessions of the new usability testing service in the coming months. These are open to all staff to come along and see how the process works, with the first happening on Wednesday 25 May.

I was watching a presentation by Lean UX author, Jeff Gothelf, and a point he made about user-focused development – taking small steps, sensing and responding – really struck with me. So much so, I’ve written a bit of it up to share here.

I’m introducing a new usability testing service for the University, for an initial trial period up to the end of July 2016. It will be an easy and convenient way to embed user insight into your development projects, and provide learning opportunities for anyone interested in trying the techniques out for themselves.

Last week, I spent three days on an intensive course to consolidate my knowledge on creating an effective user experience, and now hold the certificate of ‘Certified Professional in User Experience (Foundation level)’, or CPUX-F.

The past couple of weeks, I’ve been undertaking usability tests with our old and new content management systems, Polopoly and EdWeb. Once again I was overwhelmed with the number of colleagues willing to give up their time to help me. So I thought I should say thank you.

Last Saturday I contributed a session to Drupalcamp Scotland in which I talked about the challenges of, and my approach to, integrating usability testing into an agile development process.