At the University of Edinburgh, MyEd is a crucial tool central to the lives of both students and staff. From personal and professional experiences, I’ve observed how integral MyEd is to daily activities. Throughout the academic year I worked on the usability of the student MyEd portal to try and integrate and understand the student […]

The Portal Services Continuous Improvement project is working to improve MyEd and Notifications, and make them easier to use. Recently, we made some changes to make it easier to see when you have Notifications to check and make it easier to access your Favourites, particularly when using a mobile device. Why was this change needed? […]

As part of the Learn Ultra Upgrade project,  members of the Educational Design and Engagement team conducted a series of workshops and hybrid user experience testing and interview sessions with students on internships within Information Services, to help the project team understand how the integration of the new Ultra Base Navigation (UBN) layer could be […]

We recently made some changes to the staff view of MyEd, to make it easier for staff to use MyEd, and find the content that they need.  The changes include: Adding Learn to the staff home page. Making changes to the menu structure to improve how we organise content. Making it possible to favourite all […]

As more of our services than ever move online, our web estate has become the face of the University. Inclusivity of all our users has never been more important. A Practical and Ethical Approach With September’s legislation deadline rightly also attracting attention, we want to help our devolved web community improve the accessibility of their […]

Following last year’s successful series of usability testing showcase sessions in support of the Learn Foundations project, we are carrying out some more in 2020.

I have been conducting rounds of usability testing to guide the redesign of EASE, the University’s online sign-in system. These tests needed to be completed quickly with no time or budget for recruitment. The following is an outline of what I did, and what I learned.

Following a successful usability showcase of the Vet School’s Learn environment, our next event will take place on Monday 28 January at 1.30pm.

Find out how to uncover what’s working and not working for your students using your Learn course environments at this usability testing showcase event, taking place on Wednesday 28 November at 9.30am.

How a trip to the hospital, and wait by a set of doors, prompted some thinking about interaction, context and empathy.