Yesterday I ran a series of usability testing sessions that were observed by nearly 30 colleagues, most of whom are customers of our service. Some teams would want to do this in private, but not us! We’re happy to have our customers help us identify where we can improve. Plus, we’ve more usability sessions in […]

A couple of weeks ago we distributed a short survey to all EdWeb CMS users, and also invited participation from their colleagues who, while not using the system directly, are stakeholders in the management of University websites. In this post, I share the data collected, and provide a little commentary.

EdWeb’s webforms feature provides an effective and easy-to-use way to gather and organise information from your site’s users, whether they’re registering interest in a programme, submitting applications, completing surveys, requesting information, or providing feedback.

We do a lot of engagement via University mailing lists, and on the whole do pretty well in terms of response and reaction. I wanted to share with you a few things I’ve learned over the years in the course of communicating with the communities we support.

The next in our regular schedule of updates and improvements to EdWeb will take place on Thursday 10 March. This deployment will introduce the ability to schedule publishing (and unpublishing), to ’embargo’ sensitive content, and to apply security patches.

In the Website Support Clinic this month, we were asked about working efficiently with the MyEd Event Booking system – and specifically, how to consume feeds of forthcoming events onto EdWeb pages so that visitors could browse and book onto courses effectively, and without manual intervention on the part of the website’s editors.

The next in our regular schedule of updates and improvements to EdWeb will take place on Monday 15 February. This deployment mainly focuses on improvements to homepages, though does also include some updates to the look and feel of the editing interface.

The next in our regular schedule of updates and improvements to EdWeb takes place on Monday 11 January. This deployment will introduce branding updates to individual site banners as well as additions to the content of the University’s global site footer.

We are making some changes to the footer information that appears on every University web page published by EdWeb. In this post we’ll outline what’s changing and why.

The past couple of weeks, I’ve been undertaking usability tests with our old and new content management systems, Polopoly and EdWeb. Once again I was overwhelmed with the number of colleagues willing to give up their time to help me. So I thought I should say thank you.