Students map experiences at the Festival of Creative Learning 2019
Once again we contributed to the University’s Festival of Creative Learning, a week in the academic schedule where students take a break from their formal studies to explore a wide range of new topics and learning techniques.
This was the fourth time I’ve participated. As with previous years, I adapted some of the UX techniques training I’ve developed for staff to provide an afternoon’s introduction for students.
Supporting the Learn Foundations Project
This year, I collaborated with colleagues working on the University’s primary Virtual Learning Environment, Learn, who were interested to find out how the system featured in students’ experiences at critical points in the year.
My colleague Duncan, has been conducting user research for the Learn Foundations project for pretty much the whole of this academic year, so the activities I ran through were providing supplementary insight to support his much more rigorous programme of work.
The session: UX techniques for students
In this session, we looked at the experience mapping process and used a series of workshop activities to enable students to explore their experiences as an undergraduate. Through a process of interviews, affinity mapping and walkthroughs we generated a high level experience map that provided a reference point from which to look more closely at a specific point in the academic year that was particularly stressful.
The second half of the session we dedicated to prototyping; using a rapid iterative method to collaboratively design interfaces in Learn that could have the potential to deliver a better experience around the time of assignment submission. The technique we used involved staff and students working in teams, which is a really productive way of drawing out student requirements through a problem solving collaborative design exercise.
What students said about the session
Feedback was overwhelmingly positive, with top ratings from every student in almost every area.
“Very good workshop. It was interesting to participate with staff.”
“It was a useful way to get experience in an area I’m really interested in. I really want to put these techniques into practice in my studies.”
The session step-by-step in photos
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More about the Festival of Creative Learning