Most technology horizon reports these days seem to have a common reference: Conversational interfaces. Whether a chatbot, a voice assistant or any other machine-learning driven interface, this appears to be the next frontier in audience engagement. To reflect on this, and how these would be useful in a Higher Education environment, we ran a project […]
Last week we hosted the Public Sector Design Community at Argyle House. Attendees shared the research or design book, podcast or talk that’s influenced their career.
Over the summer we worked to improve the quality of web provision for prospective online learners. In this post, we recap the project process we followed and outcomes.
Our next lunchtime meetup for staff interested in user experience-related matters is Wednesday 3rd October, with Nicola Dobiecka providing an overview of user research facilitation.
We’re hosting the next meetup of the Public Sector Design Community on Tuesday 9 October. This is a great (and free!) opportunity to meet and learn from colleagues working in user research and service design in places like the Scottish Government and Registers of Scotland, amongst others.
How a trip to the hospital, and wait by a set of doors, prompted some thinking about interaction, context and empathy.
Earlier this year I presented our work surrounding Notifications to the Apereo community at Open Apereo 2018. As an international event dedicated to developing and sustaining innovative open-source software solutions for education, it was a great opportunity to share what we have been doing at Edinburgh and within the Incubation Process we entered earlier in 2018. […]
I am Anita, this year’s Website Programme summer intern, and for the last ten weeks I have been working on improvements to our site-auditing tool, Snapshot.
This July we were joined by colleagues from the LLC and CAHSS web teams at the 2018 IWMW conference at the University of York. In this post, we share our thoughts on the event.
Over the summer we’re looking at ways we can improve the presentation and structure of content in MyEd to make it easier for students to find and access the information and tools they need. To help us with this we recently carried out a survey to understand more about how students use MyEd, and the […]
