At the end of 2017 we sent out a survey to our website community to find out what EdWeb features was the top priority for them. We got a great response – the best ever! 204 people responded casting a total of 985 votes. We’ll share the results of the survey and what the next steps […]
The UX Service has been carrying out user research for the Service Management team, who are currently undertaking a programme to develop an API Service as part of the Digital Transformation Initiative.
On March 28 we will apply the latest set of improvements, module updates and security patches to EdWeb. We will also deploy event enhancements – attractive ways for your site visitors to browse event advertisements.
The University Web Search is changing on 22 March. It will feature new ways to search content and access results, including autosuggestions and a customised output for profile pages.
It’s just over a year since we trialled our first user experience training package. We’ve run the sessions 4 times now, receiving excellent feedback from attendees and refining the provision each time to better meet staff needs.
As part of the “Notifications Service – Rollout, Integrations and Subscribers” project, the team have run a number of user story workshops with interested staff and students. The most recent of these were held within Services Marketing and Marketing of Services lectures, where stories were captured by 61 students; both undergraduate and postgraduate. The service […]
The Digital Transformation 2018 conference organised by DIGIT, Scotland’s largest independent business technology community, took place at Dynamic Earth with 270 delegates braving the weather to listen to speakers from across the sector. Talks focused on key trends like responding to change and making transformation fun before finally ending up with the f-word – failure.
We have recently completed a six month collaboration with University Human Resources Services (UHRS) which has delivered a fledgling digital strategy, developed new content management processes and skills within their team, and rationalised priority areas of their website.
We’re hosting a one-day workshop for IS web editors to learn how to iteratively improve your webpages as a means to promote self-service and reduce support calls. Book a place to attend the event on 29 March.
Yesterday I ran a practical introductory session to some collaborative UX research and design practices for Edinburgh students, as part of our Festival of Creative Learning. It also gave colleagues an insight into how students approach their studies.
