We’re hosting the next meetup of the Public Sector Design Community on Tuesday 9 October. This is a great (and free!) opportunity to meet and learn from colleagues working in user research and service design in places like the Scottish Government and Registers of Scotland, amongst others.
How a trip to the hospital, and wait by a set of doors, prompted some thinking about interaction, context and empathy.
Earlier this year I presented our work surrounding Notifications to the Apereo community at Open Apereo 2018. As an international event dedicated to developing and sustaining innovative open-source software solutions for education, it was a great opportunity to share what we have been doing at Edinburgh and within the Incubation Process we entered earlier in 2018. […]
I am Anita, this year’s Website Programme summer intern, and for the last ten weeks I have been working on improvements to our site-auditing tool, Snapshot.
This July we were joined by colleagues from the LLC and CAHSS web teams at the 2018 IWMW conference at the University of York. In this post, we share our thoughts on the event.
Over the summer we’re looking at ways we can improve the presentation and structure of content in MyEd to make it easier for students to find and access the information and tools they need. To help us with this we recently carried out a survey to understand more about how students use MyEd, and the […]
Last week, Duncan MacGruer and I ran a workshop at the IWMW conference in York, demoing the continuous improvement process we’ve been using in our Helpline collaboration project. In this post, I highlight what we did in the workshop and the insights we got from attendees.
The Website and Communications team has recently been heavily involved in a pilot project to improve the journey of prospective online learning students, from investigation to offer.
Last week I had the pleasure of presenting a short session on Lean UX at the Edinburgh User Experience meet up. If you’re local, I recommend joining in as it’s a great way to connect with a wide range of people working in the area.
I set myself the challenge of writing a summary of each session I attended at UX Scotland, as a way of forming my own thoughts on each topic, and to make sure to follow up on everything I wanted to.
