The marketing technology landscape is changing, and we need to think about our analytics and tag management solutions.

The UCD Gathering conference offered a string of sessions with advice on making the case for human-centred approaches in an organisation.

Back in October, I had the opportunity to attend the UCD Gathering conference, a new virtual event for practitioners of user-centred design in all its forms.

Shared needs bring together our Web Community of Practice. How can this help us when considering similar groups?

A few notes from the HighEdWeb Conference 2020 which took place on Monday 19 and Tuesday 20 October. And no, nothing to do with ‘our’ EdWeb…

Students took part in a card sorting activity as part of Learn Foundations research. This helped us understand where they looked to find information in Learn to support their learning in the hybrid context. 

Staff and students completed a top tasks survey as part of the Learn Foundations research. This helped us understand what is most important to them when they use Learn for teaching and learning in the hybrid context. 

Phase Three of Learn Foundations has carried out important research to investigate how Learn is supporting the needs of staff and students as they continue to teach and learn in the hybrid context, brought about by the Covid-19 pandemic.

When I recently attended the Designing Good Services masterclass, hosted by Lou Downe, author of Good Services, I learned loads about what we’re doing right with accessibility – and where we can improve.

In December 2020 we transformed the Editorial Style Guide from a PDF to a website. We wanted to make sure that what we created was both useful and usable, so we approached staff to take part in usability testing.