During the last two academic years we’ve been running a project to look at personalisation in MyEd. About the project MyEd already delivers a personalised experience: you get a different layout and set of services based on your role (staff, student or applicant) at the University. However, we believe further and better curation and targeting […]

At the end of June, the UX and Content team had an opportunity to test out some ideas during the Undergraduate Open Day. Armed with ipads and sunscreen, we took to the streets of Bristo Square to enlist some willing volunteers…

Earlier this year, we worked with the Information Security team to improve their help pages for the rollout of Multifactor Authentication (MFA) across the University. These help pages are important, because potentially thousands of staff will be using them as they enable MFA on their University Office365 accounts.

As part of our ongoing exploration of how personalisation can help improve MyEd, our User Research intern Yuru Yang has written this post about how we evaluated one of our pilot projects, the Moray House Students portlet. Moray House Students Portlet The Moray House portlet is a specialized feature designed for students of Moray House. It […]

It’s my last week at the University of Edinburgh, a quiet time to reflect.

We’ve spent the last year listening to our community of practice to help us to make much needed changes to the Effective Digital Content training.

When I began learning how to test websites and apps for accessibility, it was to lend support to my unit, which needed products to have accessibility reports and statements. I was also intrigued as a user experience practitioner; if I could understand what it’s like to use assistive software to navigate a digital environment, this […]

As part of our ongoing exploration of how personalisation can help improve MyEd, we’re running a pilot project with colleagues from the EdHelp service. About the pilot Students have always been able to access EdHelp’s online resources from their MyEd home page.  Until this September, this was a single link to the EdHelp’s FAQ homepage. […]

Make things open: it makes things better. We really like this design principle from gov.uk. We use it a lot, especially when it comes to iterating upon our beta Design System.

With the move to the new Web Publishing Platform and the advent of the new University Design System, we’re taking the opportunity to gather some feedback on our flagship Effective Digital Content course, to ensure we offer the best possible training for staff working with digital content.