Any views expressed within media held on this service are those of the contributors, should not be taken as approved or endorsed by the University, and do not necessarily reflect the views of the University in respect of any particular issue.

Category: User Experience & usability

Reports and narrative about research and development around usability and accessibility, including our own work as well as others’

I recently conducted an on-campus contextual inquiry as a UX research method. My work aimed to help inform the procurement of the new central Search service of the University.

Last week I was invited to Scottish Enterprise to learn a bit about their agile development set up and how UX and service design are integrated into their practices.

Reaching consensus on the ideal user experience can be challenging. It’s even harder when the product doesn’t exist yet. I’ve been helping the Cityscope development team focus their attentions to deliver something that’s both useful and easy to use.

I’ve just returned from delivering 2 days of UX training for the University of Aberdeen. We covered usability testing and review, workshops and prototyping.

I recently surveyed the University’s digital development & management communities on what was important to them. In this post I’ll share the results and a few opinions on the value of design principles.

This month’s WPC session focused on research done on social media integration with the University website, the power of repeat usability testing, EdGEL for blogging and the use of GitLab in the development process.

This year’s UX Scotland happened 8-10 June. It was my 4th time attending, and this year I focused mainly on sessions around facilitation and management. As ever there were some real highlights for me, including a full day training session with Kim Goodwin.

Last month I led a workshop session on collaborative sketching where over 60 colleagues explored potential design approaches and generated around 300 ideas in an hour.

With 9 projects, 43 participants and 11 hours of video footage, it has been a hectic 10 weeks working as Usability Testing Assistant for the pilot service. I’ve had a great time and look forward to more when we continue our work from September.

Over the past couple of months Vanessa and I have been supporting the development of a new web app for students. The Web, Graphics & Interaction Team invited us to get involved and help them make their new service as quick and user-friendly to use as possible. The collaboration has been a great success.

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