Category: User Experience & usability
Reports and narrative about research and development around usability and accessibility, including our own work as well as others’
This is an overview of my work transforming existing the non-GEL UWP Widgets page into beautiful EdGEL4. I would like to share my experience of the technical challenges I have encountered. This post explains in simple examples what EdGEL actually is and may serve as a technical guide for those of you who plan to […]
Once again, we’re lucky to have a world-class user experience conference happening on our doorstep down at Dynamic Earth in central Edinburgh. We’ve been long-time advocates and once again, members of our team will be attending and sharing their thoughts.
If you’re interested in predicting the future, our next lunchtime UX meetup is for you. Find out how adopting a user-centred approach to developing services and experiences can help you get ahead of the curve.
Having developed a detailed picture of users’ needs when working with APIs, we used workshops to bring focus to the findings and prioritise next steps for the API Service.
Buying milk ought to be a simple task. But this example empathy map shows how you can use the technique to tease out an unexpected amount of detail about a user experience.
Our latest showcase event for the User Experience Service focused on case studies of recent projects. Lightning talks were followed by a chance to chat with members of project and service teams who had commissioned the work.
The UX Service has been carrying out user research for the Service Management team, who are currently undertaking a programme to develop an API Service as part of the Digital Transformation Initiative.
It’s just over a year since we trialled our first user experience training package. We’ve run the sessions 4 times now, receiving excellent feedback from attendees and refining the provision each time to better meet staff needs.
Yesterday I ran a practical introductory session to some collaborative UX research and design practices for Edinburgh students, as part of our Festival of Creative Learning. It also gave colleagues an insight into how students approach their studies.
Colleagues from across the University learned about the design thinking process as part of our latest monthly user focused lunchtime meetup.