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Category: Training, support & events

Reports from our training and events, both UWP-run and external; updates on new training we’re developing, and why.

I’ve recently had a few support clinic attendees asking for a whistle-stop tour of usability testing, so this post shares the resources and recommendations I’ve been giving out.

This July we were joined by colleagues from the ECA and CAHSS web teams at this year’s IWMW conference at the University of Kent. In this post, colleagues share their thoughts on the event.

The University provides access for staff and students to a wealth of online learning through Lynda.com. I’ve been working my way through much of the UX provision and can strongly recommend a playlist I compiled of sessions by Chris Nodder.

I made my conference debut at IWMW 2017, leading a workshop on pair writing. In this post, I share some of my observations from the session and feedback from my participants.

Last month, I presented a session at the annual UX Scotland conference. It was a great honour to appear on the same programme as people with a world-wide reputation in the field such as Jared Spool and Dana Chisnell. In this post, I’ve included my slides and a transcript of what I said.

I had an opportunity to attend a masterclass held by Gerry McGovern, the pioneer of top tasks — a key user research tool used by our team for ten years.

This week we ran our first event to showcase the work of the pilot User Experience Service and associated areas like EdGEL and strategy development. At this session I wanted to try a different approach, encouraging dialogue about our work-in-progress, rather than one-way dissemination.

At a recent Website Support Clinic, I worked with a web publisher who was creating an EdWeb form with a question that had potentially multiple textfield answers. We used conditionals so that the form would only present extra textfields when needed.

We recently held a pair writing workshop with staff from Student Experience Services (SES), collaborating with them to create better, user-focused content.

At a recent Website Support Clinic, I worked with a web publisher who was wondering about what determines the colour of the text on EdWeb homepage panes. In short, the text colour is determined by the site colour, pane priority level and whether the text is a link or not.

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