Drupal is the University’s content management system and Drupal CMS – its new ready-to-use site-building product – is developing apace. As Drupal UX Research Lead, I’ve used concept testing to gather quick insights that keep interface decisions user-focused and keep development moving.

On the last weekend of February, I made the trip to Salford for DrupalCamp England 2026. It is only its second year, but already an event I have found myself looking forward to returning to. I came away with a notebook full of ideas, some genuine food for thought about the direction of AI, and […]

Six months ago I joined the Web Development team at the University of Edinburgh. I know Drupal well, but I also know it’s like a huge bag of Lego bricks, its power lies in how those bricks have been assembled, and every codebase assembles them differently. Testament to those who came before me, EdWeb 2 […]

Back in November (yes, I know — this post is fashionably late), I attended Drupal Camp Scotland on 7th November 2025. It was a full day of interesting, insightful and genuinely useful talks. From the moment I arrived, greeted by friendly faces over morning coffee – there was a strong sense of community.  As my […]

With nine talks on topics ranging from Object-Oriented UX to Single Directory Components to image-management, DrupalCamp Scotland 2025 packed a lot into a day. I left with new insights, feedback on my work, and plenty of ideas for my University and Drupal UX leadership roles.

In January, the UX team spent a day ideating on how to apply Drupal AI to University web content management and built a prototype including an AI-powered search feature. But would students find it useful and usable? Preliminary UX research revealed useful insights.

This summer, Digital Content Style Guide Intern Mostafa Ebid integrated ELM into EdWeb2 in a Generative AI tool aimed at helping web publishers prepare content. He tested it with a sample of participants to make an initial assessment of the user experience it provided in the context of assisting them with web publishing tasks.

In March this year, I was asked to join the Drupal leadership team, to bring my UX knowledge and expertise both to Drupal’s newest product, Drupal CMS, and to Drupal core. I reflect on six months of contributing to an open-source community in a leadership position.

Throughout my internship, I’ve had the chance to meet many different publishers from across the University and through all kinds of interactions – whether in user interviews, unconferences, user testing, or just in daily life. It’s been incredibly insightful for me to learn how publishers work, the processes they follow, and the pain points they […]

The UX Service recently concluded a project to research staff requirements improve University staff profiles to meet the needs and requirements of staff. In this post, I share my reflections from running such a wide-ranging, interesting and important project for the University.