The University provides access for staff and students to a wealth of online learning through Lynda.com. I’ve been working my way through much of the UX provision and can strongly recommend a playlist I compiled of sessions by Chris Nodder.

I’ve decided to instate a new mailing list for University Google Analytics users. This comes as a response to a number of interface changes recently instated by Google, and feedback received from our regular training course attendees.

I made my conference debut at IWMW 2017, leading a workshop on pair writing. In this post, I share some of my observations from the session and feedback from my participants.

Last month, I presented a session at the annual UX Scotland conference. It was a great honour to appear on the same programme as people with a world-wide reputation in the field such as Jared Spool and Dana Chisnell. In this post, I’ve included my slides and a transcript of what I said.

I had an opportunity to attend a masterclass held by Gerry McGovern, the pioneer of top tasks — a key user research tool used by our team for ten years.

On Wednesday 5 July we’ll add the latest updates to EdWeb. This release includes social media sharing functions; the ability to add mathematical functions to a page; and security updates and bug fixes.

Google has introduced a new ‘home’ within Google Analytics to try to introduce insights from machine learning into the platform. This replaces the former starting report – Audience, Overview – and in this post, I’d like to offer my thoughts on what this change means for University of Edinburgh users.

This week we ran our first event to showcase the work of the pilot User Experience Service and associated areas like EdGEL and strategy development. At this session I wanted to try a different approach, encouraging dialogue about our work-in-progress, rather than one-way dissemination.

When we edit and structure web content, words are important. But having an understanding of why we’re doing it underpins everything.

At a recent Website Support Clinic, I worked with a web publisher who was creating an EdWeb form with a question that had potentially multiple textfield answers. We used conditionals so that the form would only present extra textfields when needed.