Our new service to the University student recruitment community launches soon in early March. But the step change is not coming from the technology. It’s from how the team functions, and there’s a lot here that they’re rightly proud of.

In 2022 I started volunteering on the event teams of conferences. In March 2024 it was again time to head to the Dynamic Earth for UX Scotland. In this post, I share how my first speaking experience went and my favourite sessions.

I’ve just spent a couple of days observing University College London (UCL)’s quarterly IT and digital planning process – Termly Increments or TIs. The experience was inspiring, with colleagues across a wide range of service areas contributing to an approach to setting their priorities that is inclusive, collaborative and transparent.

I conduct a lot of usability testing remotely and I need to test on both desktop and mobile devices. It’s tricky to create a realistic environment for testing remotely on mobile devices. I’ve found a method called ‘laptop hugging’ that works really well.

For the first time since 2019, DrupalCamp Scotland returned, hosted here at the University of Edinburgh in October. I am proud to have been part of the organising committee for a very successful and well-attended event. In this post, I share my reflections on what it took to bring it back after the pandemic and […]

Last month, I attended a World Usability Day (WUD) event at User Vision, a UX and service design agency in Edinburgh. By sharing my experience I hope it helps others to decide if they want to attend an event in the future.

Join us on Wednesday 22nd January to watch school editors using the new degree programme editorial interface.

Many of our team attended a mini-conference recently, organised by colleagues at the University of Dundee. We all have personal highlights arising from a busy day of presentations and networking.

Back in September, I attended the HighEdWeb Conference remotely. This was my first experience of attending a conference online and the experience overall was very positive. My manager, Jennifer Doyle had previously attended the conference and had recommended it to me. Having attended conferences in person for the last couple of years, I thought this […]

I recently facilitated a series of workshops to redesign content that explains the postgraduate research (PGR) applying process. This process is complex, but these workshops gave us space to work through the content in detail and, crucially, draw on the subject matter expertise of our user researcher.