Tag: top tasks survey

As part of our programme of user research in support of the Learn Foundations project, we have carried out a top tasks survey to understand what students need when accessing course materials online.

As part of the Learn Foundations project, we have carried out a programme of quantitative research to ensure a user-centred approach to solution development.

We have recently completed a six month collaboration with University Human Resources Services (UHRS) which has delivered a fledgling digital strategy, developed new content management processes and skills within their team, and rationalised priority areas of their website.

I presented yesterday on my recent work to identify what University staff would like us to prioritise as we begin to look at enhancing the website search tool. In this post, I’ll cover how and why I did it, and what the Website Programme will be doing with what I discovered.

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