In most walks of life, a small number of things are significantly more important than the rest. To be effective as the manager of a web presence or service, you need to know what matters most to your target audiences. Fortunately this is fairly easy to do.

What does Richard Feynman, speaking in the early sixties know about user experience research and agile development? Quite a lot as it happens. In this little clip he hits the nail right on the head, and as web publishers in higher education it’s nice to take inspiration from world-renowned academics once in a while…

Back in September 2015, I attended a day-long workshop on Lean UX, led by author of the book, Jeff Gothelf. The day was all about how large organisations can adapt to the challenges of today’s business environment where small start up companies are significantly disrupting established business models. In this post I’ll run through the […]